CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO

Privacy Policy

Last updated on December 10, 2018.

At CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO we want to inform you about how we collect and process your personal data. Not only do we comply with data protection regulations, but we also provide clear and transparent information so that you can understand and decide how your personal data is handled by CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO.

INDEX

• Who are we?
• Who is the Privacy Policy intended for?
• What personal data do we collect?
• Do we process data related to your purchases or service contracts?
• Why do we ask for your consent?
• For what purposes do we collect personal data?
• Can we share your personal data with third parties?
• Will you receive advertising and offers related to CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO?
• How long will we retain your data?
• What rights do you have regarding your personal data?
• How can you exercise your rights?
• What if you do not agree with something?
• What happens with navigation data?
• What do we expect from you?
• Can the Privacy Policy change?

1. Who are we?

We are CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, the entity responsible for processing personal data between our Clients (hereafter “Clients” or “Users”) and CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO. Our legal name is CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, a Spanish company with CIF V37043676, located at Calle Filiberto Villalobos 4, 37770 Guijuelo (Salamanca). You can contact us at the postal address provided, via email at info@jamondoguijuelo.com, or through the contact methods available on our website.

2. Who is the Privacy Policy intended for?

The Privacy Policy is intended for the Users of CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, which may include:

• Users of the services provided by CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO (for example, services such as release, checking, recharge, or other mobile-related services).
• Users who visit the CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO website to find services and products that are useful and interesting, who are looking for the best rates or wish to compare market prices.
• Users who wish to connect with CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO via Chat or any other contact method available on our website.
• Users who register and provide personal data through a form, creating their User Account. A registered user is one who can access functionalities and manage their profile using a login and password, as well as interact with the content on the site.

3. What personal data do we collect?

At CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, we may collect data from our Users, including:

• Data provided in the registration or service contracting form—essentially, identifying data and data related to your mobile phone (from the number to the IMEI or service provider) and the service you request. The services are properly identified and defined in the Terms of Use.
• Data needed to verify that you have given your consent for us to collect the aforementioned data (at least identification, IP, date, and time).
• Data you voluntarily provide during your interaction with our content (such as clicks, comments, or selection of specific content). We may also access payment, billing, or other data that enables us to charge for our services.
• Data regarding interactions (such as purchases, releases, recharges, acquisitions, returns, questions, or comments) related to our services.
• Contact information you provide through various communication channels or when requesting information about a service.
• Navigation data on our website used for technical purposes, performance monitoring, and commercial transaction analysis.

4. Do we process data related to your purchases or service contracts?

In many cases, when you decide to purchase or acquire services from CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, we will process only the essential data for the proper execution of the contract and/or service.

5. Why do we ask for your consent?

Your consent is essential for us to collect your data and grant you access to all our functionalities and services. At CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, you provide your consent when:

• You check the box to accept the Privacy Policy.
• You press the submit button on the form with your personal data.

Only you can decide what to accept, but it is necessary that you always check the Privacy Policy so that we may process your data.

6. For what purposes do we collect personal data?

We collect personal data for the following purposes:

1. To allow you to enjoy, contract, and use the services offered by CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, and for us to charge for them.
2. To process invoices, verify payments, and address payment issues.
3. To enable the delivery and availability of products and/or services.
4. To manage user complaints.
5. To manage your user account and profile.
6. To send you advertising, newsletters, and commercial information via any channel (email, mobile, etc.).
7. To segment your data so that we can present you with relevant information (e.g., services accessible from your location or in a useful language).

For these purposes, we only request the strictly necessary data and will process only those for which we have your consent.

7. Can we share your personal data with third parties?

To effectively provide the services you request and contract, we may allow access to certain service providers. This may include sharing your information with those who deliver the contracted service, process releases or recharges, manage product deliveries, handle logistical management and repairs, offer mobile service advice, or address complaints. Additionally, since we support various online payment methods and act diligently to prevent fraud, we may allow access to financial entities and organizations that monitor fraudulent online activities. These entities may be granted access to specific information as Data Processors, in conjunction with payment service providers, for validating payment methods or processing data, or for fraud prevention. We also provide the Data Protection and Crime Prevention Manual published on May 10, 2018 by the Spanish Data Protection Agency.

8. Will you receive advertising and offers related to our services?

Certainly. We want to keep you informed about our services and their improvements, but we guarantee that you can opt out of receiving any emails by clicking the unsubscribe link in each message.

9. How long will we retain your data?

Data retention periods are determined by various criteria:

• Your profile data and activity data will be retained as long as you remain active (for example, if you access your profile, open communications, or use our services).
• Data related to purchases or service contracts will be kept for the periods required by applicable regulations.
• Data proving your consent (e.g., identification, IP, date, and time) will be retained while we keep your data and thereafter for at least three years as mandated by data protection laws.
• If any regulation requires longer retention, we will comply with it.

10. What rights do you have regarding your personal data?

• Right of Access: The right to request and receive free information about the nature, origin, and purpose of the data processing affecting your data.
• Right to Rectification: The right to modify any inaccurate or incomplete data.
• Right to Erasure (or “Right to be Forgotten”): The right to request the deletion or removal of your personal data at any time.
• Right to Object: The right to object to specific data processing activities.
• Right to Data Portability: The right to request the transfer of your data to other companies, institutions, organizations, or to yourself.

11. How can you exercise your rights?

You can exercise all your rights by contacting us:

• In writing, by addressing CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO (CIF V37043676) at Calle Filiberto Villalobos 4, 37770 Guijuelo (Salamanca) with “Data Protection Rights” in the subject.
• By email at info@jamondoguijuelo.com with “Data Protection Rights” in the subject.

12. What if you do not agree with something?

If you have any doubts, complaints, or suggestions regarding the processing of data at CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO, you may contact the designated Data Privacy Officer at rsansegundo@rsan.es. Additionally, you have the right to file a complaint with the Data Protection Authority by clicking the following link: Spanish Data Protection Agency. We also provide you with the Citizen Rights Guide published by the Spanish Data Protection Agency.

13. What happens with navigation data?

Regarding navigation data and, in general, data collected via cookies or similar tools, please refer to the Cookies Policy of CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO.

14. What do we expect from you?

We simply ask that you be responsible when sharing information. We cannot control or verify the legality of the information you provide, and therefore we are not liable for any consequences arising from unlawful, inaccurate, altered, or misused information. By providing your data, you guarantee that it is lawful and truthful.

15. Can the Privacy Policy change?

The Privacy Policy may change in the future, for example, due to regulatory changes or changes in the functionalities of CONSEJO REGULADOR DENOMINACIÓN ORIGEN GUIJUELO. If such changes affect your rights or privacy, or how we process your data, we will notify you in advance so you can understand the impact and decide whether to accept them.